Return Policy


Exchanges and store credits

You must notify White Magic within 30 days of intent to return goods and goods and we will provide you with shipping address and return details. Please contact us at info@whitemagic.biz or 1300 306 380. All goods must be received in a new and unused condition (including packaging) within 30 days of purchase for an exchange or credit to be issued. You will be responsible for any shipping on change of mind exchanges.

 

Refunds

We can provide a refund for change of mind if you contact us within 14 days of purchase on info@whitemagic.biz or 1300 306 380. All goods must be received in a new and unused condition (including packaging) within 30 days of purchase for an exchange or credit to be issued. You will be responsible for any shipping on change of mind exchanges. Refunds are only available via our online store and are NOT available via other retail stores.

 

Faulty Goods

Whilst ever attempt is undertaken to ensure your goods arrive in perfect conditions, occasionally this does not happen. You must contact White Magic within 48 hours to advise us of damaged for faulty goods. Please contact our online store at info@whitemagic.biz or 1300 306 380 for return postage details. This is at no charge to you. A new item will be sent to you as soon as returned goods are received and assessed.

 

Sale Items

Please note that Sale items cannot be returned other than as required by Law.

Contact Info

 1300 306 380
 info@whitemagic.biz
 22 Raynham St. Salisbury
QLD 4107 Australia

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