Shipping & Delivery
Free shipping for orders over $75
White Magic offers free delivery Australia wide for purchases over $75 in one transaction. However, if a “bulky good” is purchased a “’bulky good surcharge” is applied regardless of the value of the transaction.
All orders will be shipped via Australia Post E-parcel, Fastway, StarTrack or Border Express. Please note that a signature is required upon delivery
Estimated delivery times
METRO AREAS (Sydney, Melbourne, Brisbane, Canberra, Perth, Adelaide, Darwin, and Hobart): 2 – 7 business days.
NON-METRO AREAS: 3 – 10 business days.
Please allow up to 5 extra days during sale periods.
All items will be sent in one shipment as soon as all products are available (you will be contacted if product is not available within our standard shipping times). If you require multiple shipments, please contact White Magic on email@example.com. 1300 306 380 so we can assist you. Multiple shipments will incur additional charges.
Please be aware that we are receiving online orders 24 hours a day, therefore the item you have selected may have sold out between updates of stock availability on the website. If the item you have selected has sold out we will attempt to contact you immediately on the email address and telephone numbers provided with your order to advise of approximate availability of stock.
Delivery of your goods within Australia
All parcels will require someone to sign for the good upon delivery. Where possible it is preferable to use a business address where someone is available to sign. This will ensure fast delivery of your goods and avoid delays. If you are unavailable for signing of goods you may be required to collect these from an Australia Post outlet as nominated by Australia Post.
You may elect to provide delivery instructions and an “authority to leave”. Please only do this if there is a secure area to do so. White Magic are not responsible for your order once it has been delivered with your authority to leave or not signed for by someone at your premises. White Magic takes no responsibly for goods left at an unattended site.
1300 306 380
22 Raynham St. Salisbury
QLD 4107 Australia